For several years my partner has encouraged our firm to move to the remote desktop environment. I am older than my partner and not as computer savvy. Our firm had previously made several technology moves over the last couple of years, up to and including a paperless environment. I was getting tired of the constant change and wanted to take a technology break before moving to the remote desktop environment.
A further complication in my mind was the CCH suite of products we use that are very interactive such as Practice Management, Engagement and ProSystems FX Tax. Our audit software, CCH Engagement is very interactive and has frequent complicated updates and license management issues. Could an outside provider keep our tools up to date?
After our firm's partners attended an all-day IT training about moving to a hosted environment which dispelled many of the misconceptions about added risk, we decided to convert to the remote environment with a hosted server at Desktop Co-op.
Much to my surprise, after the first several weeks of transitions it has been very easy to navigate, access key information on the fly and our system has never been this secure. Our software licenses and updates are managed by the Desktop Co-op and NetTec NSI team. We have also been given access to a 24/7 NetTec managed services hardware support for one all-inclusive price.
Our CCH product licenses and updates are done automatically, freeing up our time to better serve our clients.
We highly recommend Desktop Co-op and NetTec NSI to any company, but especially to CPA firms using CCH products.
Thank you Joe, Shaun and all the NetTec team. We really appreciate your expertise and great attitudes!
Carol S. Hubbard, CPA, MS
We have been very pleased with our decision to move our firm’s IT systems to the Desktop Co-op remote desktop. We are constantly on the move and having access to our server no matter where we are working has provided a flexible and efficient environment. I am happy we made the move to Desktop Co-op.
Zoe Davis, Partner
If you are looking for a way to focus more on your CPA firm and less on computers, servers, updates and security, we're here to help. We have an all-inclusive price for maintaining, monitoring, securing, and troubleshooting any on-premise or local systems, and an all-inclusive price for running and updating any software like CCH, QuickBooks, Sage, Dynamics that you want to run remotely in a secure cloud-based system.