NetTec NSI
Managed Services

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If you're looking for a way to make your technology run trouble-free at its absolute best, it has to be monitored, maintained, updated and supported. That's what our Managed Services do for you. You can focus on running your business and leave the technology work to us. 

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A managed services provider (MSP) is typically an information technology (IT) services provider that manages and assumes responsibility for providing a defined set of services to their clients either proactively or as they (not the client) determine that the services are needed. Most MSPs bill an upfront setup or Transition and an ongoing flat or near-fixed monthly fee, which benefits their clients by providing them with predictable IT support costs. Managed Service Providers (MSPs) sometimes are contracted to manage multiple staffing vendors and to measure their effectiveness in filling positions according to a customer's standards and requirements. In effect, the MSP serves as a "neutral" party that offers the customer a complete workforce solution while ensuring efficient operation and leveraging multiple staffing companies to obtain competitive rates. MSPs often use specialized software, in order to control and deploy managed services to their customers known as Remote Monitoring and Management (RMM) software.  

With NetTec Managed Services we are your trusted provider, like a virtual IT department you can call on whenever you need us.  We're always there monitoring,maintaining and managing your systems.  We know what's there, what needs updating and how things are running.  We act automatically to resolve issues and keep systems optimized so they improve your business productivity.

The Top 10 Benefits of Outsourcing IT through Managed Services

Immediate benefits can be gained by outsourcing IT services through Managed Services.

1. Control IT Costs - Outsourcing converts fixed IT costs into variable costs and allows you budget effectively. In other words, only pay for what you use when you need it.

2. Reduce Labor Costs - Hiring and training an IT staff can be very expensive, and temporary employees don't always live up to your expectations. Outsourcing lets you focus your human resources where you need them most.

3. Trained, Experienced, Qualified, Certified - If you’re not IT trained, how do you assure an employee is qualified? Certifications like Microsoft Certified Systems Enginner (MCSE) are important, but so is experience.

4. Qualified doesn’t Equal Experienced - Few problems are new for leading IT service companies, which see related problems multiple times. An in-house IT employee leads an isolated existence no matter how much they train. We'd all rather an experienced doctor; the same is true for IT.

5. Increase Efficiency and Competitiveness - Organizations that try to do all IT Services in-house themselves can have much higher research, development, and implementation time, all of which increase costs and are ultimately passed on to customers.

6. Quickly Implement New Technology - A quality outsourced IT service organization will have the resources to start new projects right away. Handling the same project in-house might involve weeks or months to hire the right people, train them, and provide the support they need. For most implementations, quality IT companies will bring years of experience in the beginning saving time and money.

7. Stay Focused on Your Core Business - Businesses have limited resources, and every manager has limited time and attention. Outsourcing can help your business stay focused on your core business and not get distracted by complex IT decisions.

8. Reduce risk - Every business investment carries a certain amount of risk. Markets, competition, government regulations, financial conditions, and technologies all change very quickly. Outsourcing providers assume and manage much of this risk for you, with specific industry knowledge, especially security and compliance issues. They generally are much better at deciding how to avoid risk in their areas of expertise.

9. Level the Playing Field - Most small businesses can't afford to match the in-house support services that larger companies maintain. Outsourcing can help small companies act "big" by giving them access to the similar technology, and expertise that large companies enjoy. An independent third party managed cost structure and economy of scale can give your company a competitive advantage.

10. Compliance and Security - Is your firewall up to date? Do you have a DMZ installed? Do you audit your Workstations and Servers? Has your company implemented PCI security standards and work to maintain those standards? For example, Businesses have more ways than ever to prosper by taking many forms of payments such as Credit and Debit Cards, Gift Certificates, E-Checks, Wire Transfers to name a few, but with these forms of transacting also comes the need for due diligence. By outsourcing a qualified Manages Services company who is familiar with PCI Compliance standards, you can rest assured that your company is minimizing the risks associated with maintaining client data, credit card numbers, sensitive competitive information and more.

Call us now to get your technology managed

With NetTec NSI, you can “grow as you go.” This means you have the flexibility to start with the managed IT services that make the most sense for your organization, and then grow with us as your needs grow. Many business executives who are responsible for IT prefer that we take IT off of their hands. In these cases, we host and manage their entire IT infrastructure, including desktops, servers, networks and more. 

What We Do

  • Manage and monitor desktops, servers and networks
  • Install, manage and update virus, spam and spyware/malware software (security)
  • Install and manage software updates and patches
  • Back up servers and workstations
  • Install and manage firewalls
  • Host your desktops, applications, data and email in our geo-redundant data centers
  • Provide anywhere access to your email, applications and desktops
  • Provide 24/7/365 IT support via the NetTec NSI Customer Care Center—located in North America
  • Provide you with a Customer Advocate, to make sure your issues and concerns are addressed and you continue to be thrilled with NetTec NSI

Services can be offered based on your IT management needs. Contact us to learn more.

Options

  • Desktop Co-op Remote Desktops - A secure, affordable, trouble-free alternative to purchasing, managing and maintaining desktop equipment.
  • Remote Monitoring and Management (RMM) - Total Desktop Care+ and Help Desk for a small, fixed monthly fee — a mere fraction of the cost of hiring a technician — we’ll take away the worry, frustration and considerable cost of managing your IT environment. 
  • Network Assessments - we identify potential risks and security threats, determine which devices are residing in a given network, and more.
  • IT Support - a range of services by which we provide assistance to our clients users of technology products such as mobile phones, computers, servers, software products or other electronics.  
  • Email Options – Email is the lifeblood of many organizations. We offer the following options for our hosted email service:
    • Cloud Sync for Smart phone mobility
    • Shared mailboxes
    • Email archiving
    • Archiving for compliance
    • Email encryption

Contact NetTec NSI to see how NetTec Managed Services For Small and Mid-size Businesses can help your company achieve IT Peace of Mind.

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