Mobile Device Management (MDM)

SMS, email or URL over-the-air (OTA) enrollment. Passcode & encryption enforcement. Email, VPN & Wi-Fi profiles. Device restriction settings. Remote locate, lock & wipe (full & selective). Jailbreak & root detection. Policy updates & changes. Compliance reporting. Email access controls. Corporate directory integration. Certificate management. BYOD privacy settings.

$15 / device / month

Preferred Server Care

Preferred Server Care - Hardware & software audits, LogMeIn Pro, Ticket-based workflow, Ticket escalation with steps to resolution, Patch whitelisting service, multi-vendor anti-virus management, remote restart of services by NOC. plus, full remote problem resolution by NOC, patch deployment by NOC, discounted project services.

$150 / server / month

Elite Server Care

Elite Server Care - Preferred Server Care plus, proactive or on-demand server restart, global policy troubleshooting, system performance analysis & troubleshooting, MS Exchange health check & defragmentation, MS Service Pack installation.

$250 / server / month

Desktop Care

Included: Hardware & software audits, performance & preventive maintenance reports, LogMeIn Pro remote control, LogMeIn Pro remote control (End-Client Access), patch whitelisting service, antivirus management, web-based management portal, desktop performance monitoring, administrative scripting, policy management, client communicator with self-help center, anti-virus software, anti-malware software.

$25 / desktop / month

Help Desk Business Hours

Total Desktop Care+ plus: 8 AM - 6 PM, end-client help desk, personalized answering, Windows, Mac & mobile support, administrative tasks, virus & malware removal, software installations.

$50 / desktop / month

Help Desk After Hours

Total Desktop Care+ plus: 5 PM - 9 AM, End-Client Help Desk, Personalized Answering, Windows, Mac & Mobile Support, Administrative Tasks, Virus & Malware Removal, Software Installations

$40 / desktop / month

Help Desk 24x7 Coverage

Total Desktop Care+ plus: 24x7, End-Client Help Desk, Personalized Answering, Windows, Mac & Mobile Support, Administrative Tasks, Virus & Malware Removal, Software Installations

$75 / desktop / month

Effective Date *

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Billing Address *

Address 1

Address 2

City

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Designated Client Contact Name *

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Last Name

Phone *

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Setup *

We agree to pay for the RMM setup charge of the lesser of $100 per device or $100 per hour.

Agree to Terms and Conditions *

We represent the CLIENT and we agree to the terms and conditions of this service agreement in its entirety.