NetTec NSI
Remote Monitoring, Management (RMM)

Terms & Conditions


Mobile Device Management (MDM)
SMS, email or URL over-the-air (OTA) enrollment. Passcode & encryption enforcement. Email, VPN & Wi-Fi profiles. Device restriction settings. Remote locate, lock & wipe (full & selective). Jailbreak & root detection. Policy updates & changes. Compliance reporting. Email access controls. Corporate directory integration. Certificate management. BYOD privacy settings.
Preferred Server Care
Preferred Server Care - Hardware & software audits, LogMeIn Pro, Ticket-based workflow, Ticket escalation with steps to resolution, Patch whitelisting service, multi-vendor anti-virus management, remote restart of services by NOC. plus, full remote problem resolution by NOC, patch deployment by NOC, discounted project services.
Elite Server Care
Elite Server Care - Preferred Server Care plus, proactive or on-demand server restart, global policy troubleshooting, system performance analysis & troubleshooting, MS Exchange health check & defragmentation, MS Service Pack installation.
Total Desktop Care+
Included: Hardware & software audits, performance & preventive maintenance reports, LogMeIn Pro remote control, LogMeIn Pro remote control (End-Client Access), patch whitelisting service, antivirus management, web-based management portal, desktop performance monitoring, administrative scripting, policy management, client communicator with self-help center, anti-virus software, anti-malware software.
Help Desk Business Hours
Total Desktop Care+ plus: 8 AM - 6 PM, end-client help desk, personalized answering, Windows, Mac & mobile support, administrative tasks, virus & malware removal, software installations.
Help Desk After Hours
Total Desktop Care+ plus: 5 PM - 9 AM, End-Client Help Desk, Personalized Answering, Windows, Mac & Mobile Support, Administrative Tasks, Virus & Malware Removal, Software Installations
Help Desk 24x7 Coverage
Total Desktop Care+ plus: 24x7, End-Client Help Desk, Personalized Answering, Windows, Mac & Mobile Support, Administrative Tasks, Virus & Malware Removal, Software Installations
Effective Date *
Effective Date
Billing Address *
Billing Address
Designated Client Contact Name *
Designated Client Contact Name
Phone *
Phone
Setup *
Agree to Terms and Conditions *