Microsoft Office 365 & Hosted Microsoft Exchange
We've been a Microsoft Partner since 1997. As your Partner of Record (POR), we know how to navigate the structure and get the right solution to your needs. For cloud email services, Microsoft provides Office 365 and Exchange Online. These services provide advanced security and reliability to help protect your information. We will help your organization get setup and migrated over in the absolute best, trouble-free methods available.
Here are some of our cloud-based email features:
Maintain the latest defenses against malware and spam with a service that handles hundreds of millions of messages around the world every day and is updated to address new malware and spam threats quickly.
Data Loss Prevention (DLP) capabilities prevent users from mistakenly sending sensitive information to unauthorized people, while informing them of internal compliance policies.
Safeguard your data by hosting it in geographically distributed data centers, with continuous data backup, premier disaster recovery capabilities, and a team of security experts monitoring Exchange Online around the clock.
Deliver reliability, availability, and performance with a guaranteed 99.9% uptime, financially-backed service level agreement.
It’s easier than ever to provide your users with the business email they need to be productive.
Automatic patching eliminates the time and effort of maintaining and servicing your email system.
Keep all your important data in one place by giving users an In-Place Archive with a native, well-integrated user experience.
Consistent and secure anywhere access to information on all major browsers and touch-enabled devices that your users depend on.
Seamless integration with Outlook so your users can enjoy a rich, familiar email experience with offline access.
Why You You Need An Office 365 Partner of Record (POR)
If you have a Microsoft Office 365 subscription and you do not have a trusted advisor of a Microsoft Partner, you are not getting the full support that you could. Microsoft will pay a portion of your subscription to a Microsoft Partner to help you support your Office 365 Subscription. KEY: If you already have a partner of record, then work with them to receive the support you need, if you are not getting the support, then CHANGE your Partner of Record to NetTec NSI. There is no cost for doing so!
Associating your tenant (account) with a Partner is completely optional and doesn't cost you anything, but it is recommended so that you can get personalized help when you have a problem or need an issue solved. Assigning a Partner of Record has NO impact on your costs and does not change the services you receive from Microsoft.
With the Professional Plans (P1, P2) there is no phone or ticketed support using the administration portal. The only place to get help is the Office 365 community forums. There are Microsoft paid support personnel that help answer questions, but make sure that your request is specific so that you will get a good answer.
Reason 1 - Do you want a live, English speaking person in the US to help you with any Office 365 problem? Your Partner that you associate to your account should be your first email or phone call if you have a problem. They will be able to answer your questions or help you get the answer from Microsoft.
Reason 2 - Do you need a person to help you create and set up the tools of Office 365? Your Partner has the skills to get through a deployment quickly. There are many challenges and planning tips that a partner knows that can save you time and trouble in getting your account set up. Things like setting up your Domain, Setting up ADFS to work with you on premise environment or, setting up a SharePoint online environment to enable you to collaborate with internal and external users.
Reason 3 - Do you have a specific person that can administer your account on your behalf? A Partner once associated, can administer your account on your behalf. That means your partner can build out SharePoint Online site collection, manage your Lync Online, can manage your Exchange Online and set up users.
Do you want all this? Then associate your account with a Partner. If you do not have a Partner, NetTec NSI is ready to help. We have tools, techniques and processes to help any Office 365 account be fully utilized.
Here's how to proceed:
- Log in using the Microsoft Online portal.
- Under the admin center, click billing and then subscriptions.
- Click the box on the right that says More actions and choose Edit partner of record.
- Enter "518960" as the Microsoft partner ID and click "Check ID". Microsoft should display "NetTec NSI, LLC" Click OK.
Congratulations, you now have one of the premier Office 365 Partners ready to help you and your organization succeed.