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Due to the quickly evolving cybersecurity landscape, many SMBs lack the ability to keep up and are ill-prepared for the threats that exist today. Below are the percentage of organizations that don’t have the following threat detection tools and processes in place.
How can you protect your business at an affordable rate? Subscribe to NetTec NSI Managed Services that include protection for your systems.
Despite the need to embrace technology and IT innovation, most Small and Medium Businesses (SMBs) lack the necessary vision, strategy and resources. However, partnering with a managed services provider can help SMBs address these challenges to achieve strategic growth that aligns with their business’ priorities – including the top SMB business priorities that are depicted below.
The absolute best managed services are here for you. Check it out.
Across the board, small- and medium-sized businesses (SMBs) trail their larger counterparts in their need for skill improvement, specifically when it comes to IT security. However, SMBs can look to partner with managed services providers (MSPs) in order to bridge this skills gap and gain access to the expertise needed to stay protected, including these top 5 IT security skills SMBs now require.
You can do your own in house IT Support in house, but don't you and your business have better things to do? Rather than hire and train your staff, hire a team of NetTec NSI experts.
Traditionally businesses either have in house or paid external consultants to help them with their IT (Computer) support. This kind of service worked for many years as computers went from application specific systems like accounting and engineering to client server. When the internet became ubiquitous in business computing, several things changed and thus the way businesses care for, secure and maintain their systems has changed. When businesses owned and operated 100% of their network and systems, having an internal IT support team manage and maintain it was fairly straight forward. All of the inputs and outputs were known. When a big project happened, the business would request the services of an outside IT consultant to help where their own expertise or ability fell short. When businesses hire outside services for such projects, their costs go up in relation to the timing of the project. Several years ago nearly all businesses connected their systems to the internet and many unknown and uncontrollable issues like malware, hacking, denial of service, certificate services, domain name services, and others changed the demands put on the businesses' IT support. To address all of these issues, businesses are looking for a new way to manage and maintain their computer systems.
The good news is there is a new way. The new way is called Managed Services. With managed services, a business can outsource the management and maintenance of their systems to a team of experts for a fixed fee per system per month. The managed services system updates and secures the systems so that the business can focus on their business and not have to focus on the systems and IT support issues.
Managed services is the way modern businesses can keep their business computer systems and networks up to date, secure and virus and malware free. Managed services is a reliable way to secure a business system and get IT support for your computers and networks at a predictable cost. It's the new IT Support.
Whenever the National Hurricane Center expects “severe hurricane conditions” over your locations of business, datacenters or headquarters, please pay attention to these helpful tips. While public safety and rescue operations are always the top priorities following a disaster scenario, there are a number of other processes and practices you should put into place to ensure that their you are able to recover and resume operations as quickly as possible.
Throughout the storm and its aftermath, it’s critical that you are able to communicate with customers, vendors, solution providers and partners that maintain or support the systems and technologies in your portfolio. Ensure that you have access to both electronic and hard copies of relevant contact information, incident response plans and other documentation that will be used during any recovery efforts following the storm.
We will be carefully monitoring affected endpoints and devices at your sites, and will proactively reach out to any impacted clients to offer technical assistance and support. Please ensure you have access to the appropriate contact information for the NetTec NSI team, Help Desk and Network Operations Center (NOC) in advance of any power failure or outages. We recommend maintaining both electronic and hard copies of this information. For any sites that are leveraging our Help Desk, we will have the appropriate staff in place to provide support to any impacted end users.
We also encourage you to be as proactive as possible in communications with your users, particularly as it relates to data recovery efforts. In addition to contacting users and sites via phone or email when possible, we recommend adding important updates and alerts to your website, social media accounts and any customer-facing portals or systems.
Unfortunately, these natural disasters are also often followed by spikes in malicious email scams or phishing attempts disguised as relief efforts and opportunities to donate or support those who have been affected. It’s important to remain aware and vigilant in detecting these, and to educate your users so they can effectively identify and distinguish legitimate communications from malicious content.
In any disaster situation, the recovery and restoration of client data is a top priority for us. Testing and verifying backups, ensuring recovery processes and plans are well-documented and staffing accordingly are all essential in the weeks and days leading up to a storm. The ability to effectively triage, prioritize and address incidents based on severity will also help ensure recovery efforts are occurring as efficiently as possible.
For clients protected by NetTec NSI data backup services, we will be working around-the-clock to ensure downtime and data loss are both minimized. Our technical support teams remain available 24x7, and our NOC is prepared to offer its full support with virtualization and restoration efforts. We have already begun proactively verifying backups, conducting DR tests and taking other measures to minimize data loss and ensure both you and your customers will be able to resume normal operations as quickly as possible in the event of any downtime.
The following links contain additional information and resources that may be helpful:
Hurricane Updates (National Hurricane Center)
Disaster Planning (Ready, DHS)
Hurricane Preparedness Checklist (PrepareMyBusiness)
Small Business Preparedness Guide (U.S. Chamber of Commerce Foundation)
Evacuation Routes
